KOEDAMDESIGN was invited to work on Select Credit Union’s proposed GOSFORD NSW retail shop. The premise was to be moved from a street location to the main shopping centre location.
KOEDAMDESIGN create and proposed a new concept design for the fitout. We worked with the client to create a new and fresh approach to servicing their clients in an exciting and dynamic environment. Our client requested that a one on one experience was created for each of individual customers. Our solution was to designed oval consultation desks for the credit union’s consultants, with the desk shape being reminiscent of the corporate logo, with no sharp corners to give a friendly atmosphere where customers were part of their banking process.
Select’s corporate colours and the logo were incorporated into the new fitout design. Circular ceiling and floor details enhanced the space, bringing a more intimate and personal space to life.
Security was paramount for such an open plan design and special consideration for a cash deposit was designed into each desk. A long work bench with EFTPOS facilities was assigned as part of the branch design. Storage was incorporated into the joinery details, as well as the back of house staff facilities.
A private customer meeting room was located to the rear of the retail space. This meeting room is also utilised for staff meetings, as well as presentations. An oval demonstration desk greets the customer where staff can sit and demonstrate products to their customers.
An existing Select Credit Union in Revesby Workers Club was relocated to a new site, as part of the expansion of Revesby Workers Club and shopping centre. KOEDAM DESIGN again was invited to design this fitout. The same concept design was utilised for this new site, with some tweaking for the site. This included a new style of open shopfront, as required by the centre’s fitout guidelines. A banquette waiting seating was incorporated into the layout, as well as graphic style fabric on circular ottomans were used as additional customer seating. An oval demonstration desk greets the customer where staff can sit and demonstrate products to their customers.
Due to the customer demographic, a children’s area was part of the customer retail area. Children are able to play at a small chair and table while their parent or grandparents do their banking. All customers, young and old are accommodated into a friendly and dynamic space.
“ Great design is a multi- layered relationship between human life and its environment “